Our goal is to provide the highest quality produce, and we require our farmers and suppliers to deliver market-grade products. We try our best to source local and organic products, especially during the growing season. Since we try to limit our use of produce grown with pesticides or herbicides, fruits and vegetables may not look "perfect."
When picking up your order, please check it over with your food champion to make sure the produce is fresh and high quality and that there are no missing items. If you have any concerns, your food champion will reimburse the cost on the spot (within reason) and make note of the issue so that we can work to prevent such issues in the future.
Checking your produce before you take it home is the best way to be reimbursed for any issues. It is much more difficult for us to provide reimbursements after the fact.